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What to Do: Before you sign up for an account and make your first deposit to $, make sure you read the rules for eligibility, bonuses, and payments that apply to Canada. This makes sure that transactions go smoothly and that everyone knows how to withdraw money from $.
Users must be at least 18 years old and show proof of identity that is valid and issued according to the laws of Canada. If you have duplicate accounts or data that doesn't match, you may not be able to access your account or lose credits.
All payments, including deposits to $ and withdrawals, must pass security checks and may have limits on the number of transactions that can be made. You must use your $ balance according to the rules. If you do something suspicious, your account could be temporarily suspended.
To get a promotional offer, you must meet all of the wagering requirements and deadlines. Unused incentives might run out after the time period given, and you might not always be able to combine multiple offers.
Make sure your personal information is always up to date and keep your login information safe. You must use secure user channels to ask for a password reset or to change your payment information.
Customers can turn on self-limiting features, set spending limits in $, or ask for a temporary account pause at any time by contacting support. All Canadian users who need help can get it. If you need more information or want to make sure you understand something, contact support before you add $ to your balance. Choose what you want and use the features that are available to you in a responsible way.
To avoid account restrictions, make sure you give the right personal information when you sign up. Make sure that your full name, date of birth, home address, and contact information are all correct. Don't use nicknames or fake information, because if there are any mistakes, it will take longer to access features or withdraw $.
Upload clear scans or pictures of a government-issued photo ID that is still valid, like a passport, national ID card, or driver's license. Make sure that all of the information is clear and matches what was given when signing up. We won't accept documents that have expired dates or blurry pictures. If asked, show a recent utility bill or bank statement (no more than three months old) as proof of your address. Screenshots or changed documents won't work. The address on the statement must match the information in the registration.
It usually takes up to 72 hours to confirm your identity after you send in the requested files. Withdrawals that go over certain limits may need more verification steps or new paperwork. If accounts are not verified within the time frame requested, they may be limited, such as not being able to deposit or withdraw $.
Document Type | Possible Result |
---|---|
Government-issued photo ID that is valid, not expired, and shows your full name | Main ID and proof of age |
Proof of address: a utility bill, bank statement, or other document that shows the user's name and address and is less than three months old. | Confirmation of residence and protection against fraud |
Verification of the Payment Method: Screenshot of a card or e-wallet with the cardholder's name visible and sensitive information hidden | Needed to deposit or withdraw larger amounts |
To get full access to your account, make sure your documents meet the requirements. For assistance on Canada legal requirements, contact customer support before submitting sensitive documents.
Always check the transaction thresholds before transferring funds. The minimum single deposit is 10 $. Depending on the payment method chosen, the maximum amount that can be paid in for each operation may change. There may also be daily and monthly limits that are different for each provider. You can only request a withdrawal if your active balance is more than 20 $. You can only get 4,000 $ per day, 15,000 $ per week, and 40,000 $ per month. These amounts may not apply if the payment method is limited. Larger prize claims, like jackpot winnings, may be paid out in scheduled installments based on an agreement or policy. The time it takes to process a transaction depends on the verification status and the financial service chosen. For smooth processing, always use payment accounts that are in the same name as your account. If you use a financial service outside of Canada, you may have to pay fees and convert your money. Make sure all identity checks are done and only use the approved transactional lanes to avoid having requests turned down. If you run into a limit or need help with a big transfer, get in touch with support.
Activate promotional credits only after reading all specific rules tied to each offer. You can't claim or use more than one bonus at a time, unless you are told you can. Each incentive is limited to one per residential address, device, IP, or payment method. You have to turn over all bonus money, including any winnings from free spins or similar offers, a certain number of times before you can withdraw it. The required multiplier changes from campaign to campaign, but it usually falls between 30x and 50x the value of the bonus. Before you sign up, make sure you read the campaign details and meet all the requirements. Until the rollover requirements are met, you can only withdraw your main balance after you have fully played through your bonus funds. If you ask for a cashout before meeting these conditions, you will lose any remaining promotional amounts and any returns that come with them. Using strategies that are meant to take advantage of or get around these rules, like playing games with low stakes or betting the maximum amount allowed, can lead to the suspension of incentives and the closing of user profiles. Unless otherwise noted, the most an individual can bet with promotional funds is €5 or the same amount in $. Not all activities help meet turnover requirements in the same way. For instance, most table games only count for 5–10%, while slot games often count for 100%. You can find a full breakdown in the description of each campaign. Inactive accounts that haven't used their bonuses may lose these offers after a certain amount of time, usually 7 to 30 days after they are credited. Before you ask to withdraw any money you made from promotional campaigns, make sure that your personal information has been verified. If you try to cash out without completing verification, your processing may be delayed or your bonus balances may be lost.
Choose entertainment platforms that use Random Number Generator (RNG) algorithms that have been certified. Check to see if the game has been certified by an independent group like iTech Labs, eCOGRA, or GLI. These groups check game results on a regular basis to make sure they are fair and random.
Pick places that use gaming software from well-known companies like NetEnt, Microgaming, or Play'n GO. These suppliers are put through strict compliance checks to make sure that features like RTP percentages are clear and match what is published. Also, all software updates are sent over encrypted channels to keep transactions safe and protect users' privacy.
An RNG mechanism processes each spin of the slot machine or round of the table to make sure that no one can change the results. Operators and players can't guess or change the outcome of a game. Users can get monthly RTP (Return to Player) reports on request. These reports show percentages that are relevant to the region or Canada. This lets users make sure that their $ balance is safe and that payout rates stay in line with internationally accepted standards.
If you don't follow these rules, your account may be limited or even suspended.
If you see any unauthorised activity or manipulation, stop all transactions right away. Ongoing monitoring finds unusual gaming patterns, abuse of promotions, fake personal information, or attempts to register multiple times.
Access will be temporarily suspended. Pending withdrawals in $ are on hold until a review is done.
You won't be able to play any games on the platform again. Any remaining balance in $ may be forfeited after investigative procedures.
Your account will be closed without warning. Documents or verification details that do not match records trigger instant closure, with all $ withheld.
Immediate blocking of user profile. Participation in group schemes to exploit software or payment systems results in confiscation of all winnings and deposited $.
If an account is closed due to these breaches, customers are informed via their registered email. In cases involving significant disputes, customers may contact the platform’s security team to request a review within 30 days of notification.
Attempts to bypass restrictions by creating new profiles with altered registration data result in permanent blocking of all related accounts. Recovery of $ in such cases is not permitted.
Routine compliance checks ensure strict adherence to Canada laws. All users must cooperate fully during investigations, provide requested documentation promptly, and refrain from contesting enforcement actions without legitimate evidence.
Bonus
for first deposit
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